FAQ

Looking for answers about our boho-style journals, shipping times, payments, or how our print-on-demand process works? This FAQ page brings together the most common questions from our customers so you can shop confidently and understand exactly how your order is handled.

  1. Where are your journals printed and shipped from?
    Our journals are printed and shipped by our trusted partner, Lulu, through a network of global printing facilities.
    This allows us to deliver your order worldwide — quickly, sustainably, and locally within your region whenever possible. 🌍

2. How long does delivery take?
Please allow up to 2–3 weeks for your journal to arrive.
Most orders are delivered within 14–18 business days, depending on your location.

3. Can I track my order?
Yes! You’ll receive an email with a tracking link once your journal has been printed and shipped.

4. Can I return or exchange my journal?
Since each journal is printed especially for you, we can only replace items that arrive damaged or with a printing error.
Please contact us within 14 days of delivery with photos of the issue.

5. What paper and print quality do you use?
We use premium-quality paper designed for smooth writing and clear color printing.
Every journal is crafted for mindful, everyday use.

6.Can I gift a Boho Journal to someone else?
Of course! Our journals make beautiful, thoughtful gifts.
Simply enter the recipient’s address during checkout, and we’ll send it directly to them.
💫 To keep our packaging eco-friendly and gift-ready, we do not include pricing information inside the parcel — perfect for sending it straight to someone you love. 🌸