Policies & Shipping information

📦 Shipping Policy

All Boho Journals are made to order and printed with care through our print partner, Lulu.
This means your journal is created especially for you once your order is placed.

⏱️Production & Shipping Time:
Please allow up to 2–3 weeks for delivery, depending on your location.
Most orders arrive within 14–18 business days.

📦 Packaging:
Each journal is shipped directly from the printing facility to your door in eco-friendly packaging.

✈️ Tracking:
Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can follow its journey home to you.

 

🔁 Refund Policy

Due to the print-on-demand nature of our journals, we can only accept returns for damaged or misprinted items. Please contact us within 14 days of delivery with photos of the issue.

Cancellations

If you wish to cancel an order, please contact us within 2 hours of placing it.

After printing has begun, cancellation is no longer possible.


Privacy Policy

At Boho Journals, we value your privacy and are committed to protecting your personal information.
This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

When you place an order, we collect only the information necessary to process and deliver your journal — such as your name, address, email, and payment details.
We never share, sell, or trade this data with any third party beyond what is required to fulfill your order (for example, with our print and shipping partner, Lulu).

How We Use Your Information

We use your information to:

-process your purchase and shipping

-contact you with order updates

-improve your shopping experience

-provide customer support

Cookies

Our website may use cookies to personalize your browsing experience and analyze site traffic. You can disable cookies anytime through your browser settings.

Data Security

We use secure payment gateways and Shopify’s encrypted system to ensure your data is safely processed and protected.

Your Rights

You have the right to request access, correction, or deletion of your personal data at any time.
If you’d like to make such a request, please contact us at:
📧 sovadesigncreations@gmail.com

Updates

We may occasionally update this Privacy Policy to reflect improvements in our services or legal requirements.
The most recent version will always be available here on our website.

🌿 Thank you for trusting Boho Journals — we honor your privacy and your peace of mind.